Monday, October 26, 2015

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F & I Training is Critical to Dealership Success

F&I can be the Last Impression you LeaveF&I can be your Last Impression - Make it Count!

F&I is pivotal to your dealership’s profits. Your F&I team not only delivers the vehicle, but they should leave customers feeling that you care about them, create customer loyalty, and influence customer decisions to return to your dealership for service. Career Changers USA understands the critical role F&I serves in the overall profits and health of your dealership. Our F&I training results in producing an “A Team” that has your customers leaving happy, comfortable, and returning for service and repeat sales. This is extremely important because F&I leaves the last impression on your customer.

You get EVERYTHING your need to Train for SUCCESS!Proper sales training puts the customer in front of your F&I staff. For most buyers, the F&I experience is unpleasant and customers enter the F&I room with a negative attitude. Simply put, they aren’t going to have any F&I product forced on them. F&I Training from Career Changers USA makes the F&I experience rewarding for dealers and customers. Our training shows your staff how to make the buyer feel comfortable while quickly identifying customer needs. This approach enables F&I staff to present the right products at the right time to customers – turning a negative customer attitude into deep customer loyalty and repeat business.

Our F&I training teaches your staff to quickly identify customer needs and focus on presenting the right products overcoming their preconceived notions that all you are trying to do is make more money. By properly explaining why you have identified certain F&I options for each customer, they feel relaxed and recognize that you are looking after their best interest and helping them to protect their investment.

F&I Training = customer satisfaction, loyalty, increased profits, and return business!

Business Advantage

We help our customers make money by including them in in our Business Network Advantage program that increases market penetration, helps to gain new customers, encourages repeat customers, and establishes a customer rewards program. Here’s a sample of network members:

 - - automatically creates online addressable marketing campaigns which support customer loyalty and affiliate programs.
 - - create and deliver mobile marketing text messaging campaigns in real-time for special deals and announcements.
 - - subscription-based mobile communications for any vehicle: vehicle security, operations management and control, turn-by-turn navigation, emergency response, travel management services, hands free calling, and remote diagnostics worldwide.
 - - commercial-grade subscription-based mobile tracking and communications for powered or unpowered assets such as tractor-trailers, intermodal containers, rail cars, heavy equipment, power generators, off-shore vessels, and other assets.
 - - when traveling to the Jersey Shore, check us out for discount deals, coupons, special events, and timely entertainment and news.

To learn about other Business Network members, click here.


F & I Training

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